Legal
Privacy Policy
Last updated June 21, 2026
This Privacy Policy explains how Review Ninja, Inc. (“Review Ninja,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our websites, applications, and services (collectively, the “Services”). By using the Services, you agree to the practices described here.
Information we collect
We collect information you provide directly and information generated as you use the Services:
- Account information. Your name, business name, work email, and password when you create an account.
- Business and customer data. Information you upload or generate to manage reviews, including customer contacts, review requests, and responses.
- Payment information. Billing details, processed by our payment provider; we do not store full card numbers.
- Usage data. Device, browser, log, and interaction data collected automatically through cookies and similar technologies.
How we use information
We use the information we collect to:
- provide, maintain, and improve the Services;
- create and secure your account and authenticate access;
- process transactions and send related information, including confirmations and invoices;
- send technical notices, updates, security alerts, and support messages;
- respond to your comments, questions, and requests; and
- detect, prevent, and address fraud, abuse, and security issues.
How we share information
We do not sell your personal information. We share information only with service providers who process data on our behalf (such as hosting, analytics, and payment processors), when required by law, or in connection with a merger, acquisition, or sale of assets. We require these providers to protect your information and use it only for the services they provide to us.
Data retention
We retain personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at the address below. We will respond consistent with applicable law.
Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice.
Contact us
If you have questions about this Privacy Policy, contact us at hello@reviewninja.app.